For products delivered in France, we allow shipping time for up to 14 days, starting from the day you received your product to return it.
The parcel must be returned with the unused product and its original packaging to this address:
Rue des Dames
62620 Ruitz - France
Your card will be credited for the product in question once our warehouse team has received and inspected your return.
Reimbursement (net of preparation costs) will be made after receipt and verification of items excluding delivery costs. Customers within the EU have a withdrawal period of 14 days from the day of receipt of the package to cancel their order.
The refund of your order will be made once the items returned at your expense.