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You can retrieve your order history by clicking on this link: order history Meyou Paris
Delivery to your home in metropolitan France is made within 2 to 5 working days.
Offer from 120€ of purchase, for any lower order, the price varies according to the weight/volume of your order.
We deliver throughout the European Union.
If your country is not listed, please contact us at firstname.lastname@example.org indicating the product you would like to order, and we will provide you with a quote.
Prices and delivery times vary according to the destination and the weight/volume of the order.
Several possibilities are available to you to pay your order :
The order shipments are made between 1 and 3 working days from receipt of payment whatever the means of payment.
Yes absolutely, the cushions are included in the products and are of the color present on the presentation photos of the product.
This is unfortunately not possible at the moment. If you wish to change the color of the cushion, we advise you to buy one by unit in the accessories section of our website.
The cubes structure metal, the Ball, the Bed, the Nest and the Square are adapted for cats going to 9kg.
The wooden edition cubes are more suitable for light cats from up to 4kg.
To clean a cocoon, you can use a vacuum cleaner or a damp cloth. The cocoon cannot be machine-washed.
To restore its shape, simply wipe the cocoon with a damp cloth in the place where it is deformed to reshape it and wait a few hours for it to dry.
The cat, perspires through the pads, which explains the deformation of the top of the product if it goes up on it.
It is necessary to humidify with a water spray the cocoon and to wait 5 minutes. Once it has become soft, remove it. Then do the same operation with the new cocoon, wait 5 minutes, deform it slightly to allow it to be placed in its base and put it back in its initial shape.
Contact us by e-mail at email@example.com or via our contact form, an answer will be sent to you within 48 hours.
You can also contact us by phone at 01 86 90 35 95 from Monday to Friday from 8am to 5:30pm.
The goods must be returned to us in new condition and in their original packaging to the following address and at your expense: Meyou Paris, Rue des Dames, 62620 Ruitz.
The refund (net of preparation costs) will be made after receipt and verification of the items excluding delivery costs.
Customers within the EU have a 14-day withdrawal period from the day of receipt of the package to cancel their order.
Meyou Paris offers an adapted program for resellers and dropshippers.
> Contact us by e-mail at firstname.lastname@example.org or via our contact form, an answer will be sent to you within 48 hours.
> You can also contact us by phone at 01 86 90 35 95 from Monday to Friday from 8am to 5:30pm.